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Grievance Redressal
We want every concern resolved quickly and fairly. Reach out to our Grievance Redressal Officer or support team using the details below.
Grievance Redressal Officer
NameMr. Ankur Singh
Email[email protected]
AddressRuloans Distribution Services Pvt. Ltd., 601 to 606, Jet Prime, 6th Floor, Plot No. 39B, Suren Road, Opp. Residency Hotel, Andheri East, Mumbai - 400093, Maharashtra, India
How it works
- 1
Raise your complaint
Email [email protected] or call our toll-free number with your details and the issue faced.
- 2
Get a reference number
We acknowledge every complaint with a unique reference number so you can track it.
- 3
Resolution or escalation
We review and respond with our findings. If you are not satisfied, the escalation options are listed in our policy.
Insurance Grievance Redressal Policy
Our complaint process, resolution timelines and escalation options, including the IRDAI Bima Bharosa portal and the Insurance Ombudsman.
Report unauthorised lending activity on the RBI Sachet Portal
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